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Frequently Asked Questions for Students

Wireless


Wireless

What are the policy and requirements regarding wireless access?

Network Use Policy:

When utilizing wireless networks at LSU Health Sciences Center, clients must abide by Chancellor’s Memorandum 42 (CM-42) which institutes an enforceable policy to protect the performance, integrity, security, reliability, and continuity of vital services that rely on the LSUHSC IT infrastructure through good citizenship and legal and ethical use.  Noncompliance with CM-42 could result in disciplinary action up to and including termination of employment, dismissal from an academic program, and civil or criminal liability.  The complete policy can be found at: http://www.lsuhsc.edu/administration/cm/cm-42.pdf.

Wireless Requirements:

You will need to run the Windows XP or Vista operating system on your laptop in order to connect to the LSU Health Sciences Center wireless networks.  You may be able to connect using previous versions of Windows, but LSU Health Sciences Center Computer Support personnel do not support prior versions (i.e. Windows 2000, Windows NT, or Windows 98).  If you are not running Windows XP or Vista and wish to connect to the wireless network, please contact your local Computer Supporter to find out how to upgrade your operating system to Windows XP.

LSU Health Sciences Center requires individuals connecting to a wireless network with a personal laptop to authenticate themselves via the Protected Extensible Authentication Protocol or PEAP.   The following documentation provides a step-by-step walk-thru for configuring your wireless laptop for PEAP. 

There are two ways to configure your wireless card on your laptop.  You can either configure your laptop using the client utilities that come with your specific card or you can configure your laptop through the Windows wireless configuration tabs.  The instructions below apply to configuring wireless through Windows.  Card specific configurations are not supported by LSUHSC.

Most home wireless networks or local coffee shops do not require any security to access.  These non-LSUHSC networks commonly will not have the same security requirements or need to maintain continuity of service.  Thus you should be aware that the configuration settings below apply strictly to LSUHSC wireless networks.  Other network settings or configurations may be required when utilizing non-LSUHSC wireless networks.

 


How do I configure my Windows XP laptop to access the wireless network at the School of Nursing?

Step 1:

Drag mouse cursor to the ‘Start Menu’ and click the ‘Start Menu’.  Select the ‘Control Panel from the menu.  You may have to click on ‘Settings’ to get the ‘Control Panel’ option.

 

Step 2:

If your Windows XP machine is configured for the Category View of the Control Panel Screen, click on ‘Network and Internet Connections’ and then click on ‘Network Connections’.  If your Windows XP machine is configured for the Classic View of the Control Panel Screen, then click on ‘Network Connections’.  The Classic View and Category View are shown below:

Classic View:       

Category View:

 

Step 3: 

On the ‘Network Connections window, locate your wireless card and right-click on the icon for it.  Make sure the card is enabled.  If ‘Enable’ appears in the drop-down menu, then you must click on this to enable your card.  Once the card is enabled, again right-click on the icon for your wireless card and click on ‘Properties’.

 

Step 4: 

The ‘Properties’ window for your wireless network card will open up.  Next, click your mouse on the ‘Wireless Networks’ tab at the top of the window.  Note: In order for the ‘Wireless Networks’ tab to be visible, your wireless card must be enabled.

 

Step 5: 

Highlight the box ‘Use Windows to configure my wireless network settings’ with a checkmark.  Under Preferred networks portion of the window, click on the ‘Add. . .’ button.

 

Step 6: 

Under the ‘Association’ tab of the Wireless network properties window, enter the information shown below.  The SSID is case sensitive and must be entered in all capital letters.  Make sure the box ‘The key is provided for me automatically’ has a checkmark in it. 

      Network name (SSID):                           LSUHSC-Secure

      Network Authentication:                         WPA2-Enterprise

      Data encryption:                                     AES

 

Step 7: 

Click the mouse on the ‘Authentication’ tab at the top of the ‘Wireless network properties’ window.  Make sure the box ‘Enable IEEE 802.1x authentication for this network’ has a checkmark in it.  Under ‘EAP type’ select the ‘Protected EAP (PEAP)’ choice from the drop-down menu.  Make sure the box ‘Authenticate as computer when computer information is available ‘has a checkmark in it.

 

 

 

                   

 

Step 8: 

Click on the ‘Properties’ box below the ‘EAP type: Protected EAP (PEAP)’ line. Under the ‘Protected EAP Properties’ window, check the box next to ‘Validate server certificate’. From the drop down menu titled ‘Trusted Root Certification Authorities’, scroll through the alphabetical list and check ‘Secure Server Certification Authority’ and ‘GTE CyberTrust Global Root’. Also, ensure the box next to ‘Do not prompt user to authorize new servers or trusted certification authorities’ is unchecked. Under ‘Select Authentication Method:’ choose ‘Secured password (EAP-MSCHAP v2) from the drop-down menu. Click the Configure button and uncheck the box for Automatically use my Windows password.

 

Step 9: 

Click ‘OK’ to close the ‘Protect EAP Properties’ window.   Click ‘OK’ to close the ‘Wireless network properties’ window.  You should now see the ‘LSUHSC-Secure’ wireless network present in the list of ‘Preferred networks’.  When you are located in an area where a LSUHSC wireless network is present, click your mouse on the ‘View Wireless Networks’ button.

 

Step 10: 

Highlight ‘LSUHSC-Secure’ from the list of available wireless networks and click the ‘Connect’ button.  You will be asked to enter your LSUHSC user name, password and domain (LSUMC-MASTER).  Your credentials will be verified and a network address acquired.  You should now be connected to the LSUHSC wireless network!

 

Password Expiration:

Because PEAP does not authenticate your wireless connection until after your Windows desktop has loaded, password expiration is handled differently on wireless networks.  If you are connecting to a wireless network and your password has recently been changed, you may be prompted to enter your user credentials.  Enter your LSUHSC user ID and password along with a domain of ‘LSUMC-MASTER’ in the box provided.  The domain should be typed in all capital letters. 

 

 


How do I configure my Windows Vista laptop to access the wireless network at the School of Nursing?

1. Click Start, and then Connect to from the Windows Vista desktop.

 

2. If this box appears, click Set up a connection or network.

 

3. Choose Manually Connect to a wireless network.

 

4. Type LSUHSC-Secure for Network name; Choose WPA2-Enterprise as the Security type; AES encryption type should be automatically selected.

 

5. Choose Change connection settings.

 

6. Click the Security tab and click Settings.

 

7. Under the ‘Protected EAP Properties’ tab, check the box next to ‘Validate server certificate’. From the drop down menu titled ‘Trusted Root Certification Authorities’, scroll through the alphabetical list and check ‘GTE CyberTrust Global Root’ and ‘Secure Server Certification Authority’. Also, uncheck the box next to ‘Do not prompt user to authorize new servers or trusted certification authorities’. Under ‘Select Authentication Method:’ choose ‘Secured password (EAP-MSCHAP v2) from the drop-down menu. Click the Configure button and uncheck the box for Automatically use my Windows password.

 

8. Log on to the wireless network using your LSUHSC network ID and password.

 

 


How do I configure my Windows 7 laptop to access the wireless network at the School of Nursing?

1. Click Start, and then Control Panel from the Windows 7 desktop. In the Network and Internet group, click View network status and tasks.

 

2. Click Manage wireless networks, then Add.

 

3. Click Manually create a network profile.

 

4. Type LSUHSC-Secure for Network name; Choose WPA2-Enterprise as the Security type; AES encryption type should be automatically selected.

 

5. Click Change Connection Settings.  Click the Security tab and click Settings.

 

6. Under the ‘Protected EAP Properties’ tab, check the box next to ‘Validate server certificate’.  From the drop down menu titled ‘Trusted Root Certification Authorities’, scroll through the alphabetical list and check ‘GTE CyberTrust Global Root’.  Also, uncheck the box next to ‘Do not prompt user to authorize new servers or trusted certification authorities’.  Under ‘Select Authentication Method:’ choose ‘Secured password (EAP-MSCHAP v2) from the drop-down menu. Click the Configure button and uncheck the box for Automatically use my Windows password.

 

7. Log on to the wireless network using your LSUHSC network ID and password.

 

 


How do I configure my Mac to access the wireless network at the School of Nursing?

1. Open Network Preferences and click Advanced...

2. Click the plus sign to add a new network.

3. Fill out "LSUHSC-Secure" as the Network Name and "WPA2 Enterprise" as the Security type and your network User Name and Password.

3. Click Add and OK and it should establish a connection.

Troubleshooting: If you had previously added LSUHSC-Secure into the list of networks and are now unable to connect, you may need to remove it from the list by highlighting it and clicking the minus sign, apply those changes, then re-add it.

 


I was unable to connect to the wireless network after following the configuration instructions. Who do I contact?

If you are unable to connect to the wireless network after following the configuration instructions, please contact: NSComputerSupport@lsuhsc.edu

 

 


How do I connect my iPhone or iPad to the wireless network?

First, please note that when you change your network password every month, you will need to go into your device and update it there also or your account will get locked out because it will try to connect to the network with your old password.

On your iPhone or iPad:

  1. Go to Settings
  2. Select Wi-Fi
  3. Select LSUHSC-Secure
  4. Enter lsumc-master\username and password
  5. Click Accept for certificate