Frequently Asked Questions for Students
- What are the computer requirements for the School of Nursing?
- What are the requirements to connect to the LSUHSC network?
- How do I update my computer with the latest Microsoft security patches?
- Does LSUHSC have a computer usage policy I must comply with?
- How do I access the library's website?
- I can't open files with .docx or .pptx extensions.
- How can I download Microsoft Office?
- How do I print from my personal laptop to the Pay-for-Print system?
- How do I print from a LSUHNO SON PC or from the LSUHNO SON Print Release Station?
- What is ransomware?
- How to clear browser cache
- What is a network account?
- How often do I have to change my password?
- What are the criteria for creating a password?
- Why does my account get expired?
- Why does my account get locked out?
- How do I change an unexpired password?
- How do I change an expired password?
- I have tried resetting my password, but still can't log in - who do I contact?
- How do I change my security questions?
- How do I access the course evaluation program?
- What login/password do I use to access the course evaluation program?
- I cannot log into CoursEval - who do I contact?
- How do I evaluate my courses?
- Where can I get a list of clinical sites and their CoursEval abbreviations?
- How do I access my LSUHSC email account?
- I can't reply to or forward messages in Outlook Web Access.
- My password is about to expire. How do I change it?
- My password has expired and I can't log in. How do I reset it?
- I have tried resetting my password, but still can't log in to my email account - who do I contact?
- How do I get LSUHSC email on my phone or handheld device?
- What are some recommendations for email etiquette?
- How do I add my Emplid #, level, and program to email correspondence?
- What is a Microsoft Surface Hub?
- Where are they located?
- How do you turn them on/off?
- How do you launch an app?
- How do you open a file?
- How do you use the whiteboard?
- How do you save your work?
- How do you connect the laptop that is in the room?
- Is there a keyboard?
- What is Moodle?
- How do I get to the Moodle website?
- What username and password do I use to access Moodle?
- I cannot log into Moodle - what do I do?
- My courses aren't listed - who do I contact?
- How do I post to a forum in Moodle?
- What other Moodle help resources are there available?
- Creating File links using LSU Health FileS for files exceeding Moodle file size limit
- What are the policy and requirements regarding wireless access?
- How do I configure my Mac to access the wireless network at the School of Nursing?
- I was unable to connect to the wireless network after following the configuration instructions. Who do I contact?
- How do I connect my iPhone or iPad to the wireless network?